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DO NOT RENT ANY APARTMENT FROM EQUITY RESIDENTIAL - EVER. Eight water leaks have plagued my Equity apartment over the 3 years that I lived here.

The office staff lies, does not communicate and is dismissive of the issues and also does not handle the matter in a timely fashion. The latest water leak, caused by faulty building equipment, caused the floor in 200 square feet of my 1000 square foot apartment to buckle. Ruining my area rug and an item of furniture. They are not communicating on when the repairs will be done or what is required.

Most importantly, they are not offering me alternate living accommodations, during the mess and construction. Disreputable management practices, unethical treatment of tenants ESPECIALLY DURING RENT INCREASES.

Reason of review: Bad quality.

Preferred solution: Full refund.

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